Terms of Use

Terms of Use

1. Introduction

1.1 Welcome to DinnerData. Our services comprise principally of DinnerData (our “Site”) and My DinnerData (our “App”), together with other supporting services delivered both online and offline.

1.2 We are a Membership organisation representing Venue and Vendor members (and non-members) from across the independent food and drink sector and other associated sectors. We do this predominantly through our Site and our App, but also include other physical and digital media.

1.2.1 Our Site includes, but is not necessarily limited to, the domains dinnerdata.com, dinnerdata.uk and dinnerdata.co.uk, together with any subdomains, and covers services and information delivered via these websites.

1.2.2 Our App refers to our services and information delivered by means of one or more apps, including but not limited to, native app technology, web app technology or web technology.

1.2.3 Our Site and our App are not mutually exclusive, and each may include information and access to the other.

1.2.4 Venues shall mean places to eat, which include but are not limited to, Restaurants, Takeaways, Bars, Cafes, Tearooms, Personal Chefs and Street Food Vendors.

1.2.5 Vendors shall mean food, drink and other purveyors of products and services, predominantly, but not exclusively, represented through our Market and our Trade areas.

DinnerData and My DinnerData are owned and operated by The Big Media House Limited (‘we’, ‘us’ or ‘our’) and was founded by its three Directors.

1.3 Please read these terms and conditions of use (“Terms”) before using our Site or our App. By using our Site or our App you are agreeing to be bound by these Terms. If you don’t wish to be bound by what you read below or in any associated documents, you shouldn’t use DinnerData, My DinnerData or any associated domains.

1.4 We may make changes to these Terms at any time. We will let you know what these changes are by posting them to this page, but it is your responsibility as a user to make sure that you are aware of them, by checking for any changes on a regular basis. Changes will become effective as soon as they are posted. If you continue to use our Site or our App after the posting of changes to these Terms, it means that you accept any such changes. Dates of revisions are covered towards the end of this document.

2. What we do

2.1 Our Site and our App centre on sharing information on independent and family-run food purveyors and places to eat. We aim to provide up to date information on the Vendors, Venues and any offers, vouchers and loyalty programmes they are running. The information that you read on our Site or our App is a great starting point for ideas on where to find Vendors, Venues and their associated offers and vouchers to help you research what suits your particular requirements.

2.2 We aim to provide a broad set of information from which to select potential Vendors and Venues you may wish to use. Vendors and Venues that are active members of our organisation benefit from being featured and promoted more prominently than non-members across the range of services we provide.

2.3 We also manage services on behalf of our members, including but not limited to: websites, digital stamp cards & loyalty programmes, offers, vouchers, online ordering, table booking, inbound and outbound physical media, digital marketing services and social media promotion.

2.4 As a business, we also run our own “Global Points” rewards scheme.

3. What we don’t do

Our information does not constitute any form of advice or recommendation by us and is not intended to be relied upon by you in making (or refraining from making) any decisions on Venues or Vendors you may decide to purchase from, whether directly or indirectly, through seeing their details on our Site or our App. When we mention Venues, Vendors or other service providers on our Site or our App, we often do so because of their attractive offers. As general policy we don’t vet them on customer service or investigate their solvency (how likely they are to go bust). Given that the impact of any information expressed on our Site or our App can vary widely based on your particular circumstances and experiences, you should always carry out your own research into the Venue or Vendor and the products and services they provide that are of interest to you.

4. Privacy Policy

We take your privacy seriously. Please read our Privacy Policy to see how we manage the information you share with us.

5. Information on our Site and our App

5.1 Our Site and our App contain information from other websites, and do include details on, or links through to, those websites, specifically the Venues’ and Vendors’ own websites (if they have one). We don’t control the accuracy or completeness of the information on any Venue or Vendor, whether this is on our Site, our App or the Venue’s or Vendor’s site. You take full responsibility for using that information and verifying it and for any decision to use, purchase or refrain from purchasing any of the services or meals mentioned on a linked site or within our Market and Trade areas.

5.2 When you use other websites, any personal information you give them will be dealt with in line with their privacy policies, not ours, so please read the privacy policies of any such website before providing them with any personal information.

5.3 If, as a Venue representative, you provide or verify information to be published in your listing, you must comply with the following requirements:

5.3.1 the information must be an accurate representation of your business and services;

5.3.2 you must not in any way imply that we are endorsing your business or services;

5.3.3 you must not misrepresent your relationship with us or present false information about us;

5.3.4 you must not infringe any intellectual property or other rights of any person

5.3.5 you must comply with all relevant laws and regulations;

5.3.6 you must not include content that could be considered distasteful or offensive.

If you breach these terms, then we have the right to require that your link is removed and to take whatever other action we think appropriate. If you have a published listing on DinnerData, this may also be removed.

5.4 In return, we undertake to contact you to verify the accuracy of any information about your Venue that appears on our Site or our App, and will remove any listing or information that refers to your business or services if you do not wish it to remain.

6. Disclaimer of warranties and liability

6.1 We provide our Site and our App in good faith but we can’t and don’t warrant the completeness, truth or accuracy of the information or other content or postings found on our Site or our App, or their usefulness for any particular purpose. You acknowledge and agree that you bear full responsibility for your own research and decisions and that we shall not be liable for any action that you or others take or don’t take based on your use of or reliance on information provided by us or other users of our Site or our App.

6.2 Before you take up any offers or vouchers via our Site or our App, it is very important you (i) carefully read the terms and conditions of use, the supplier’s terms and conditions and any other terms applicable to the offer or voucher; (ii) check all the information held by us or the supplier about you to ensure it is correct, complete and accurate. It is your responsibility to (i) ensure the offer or voucher matches your requirements and that you agree to the terms and conditions of the offer or voucher before you use it; and (ii) identify and correct any mistakes or errors in the information about you held by us or by the supplier. We cannot accept any liability for any loss or other issue you may suffer or incur: (i) in the event that any offer or voucher you use, or meal you purchase does not meet your requirements, or is not suitable for you.

6.3 We don’t promise that your access to our Site or our App, or their content, will be delivered uninterrupted, timely or error-free, or that the Site or App will be free from viruses or other harmful properties. It’s your responsibility to implement satisfactory safeguards and procedures to make sure any downloads you obtain through our Site or our App are free from such contamination or other harmful properties.

6.4 The effect of what is set out here is that you agree that under no circumstances will we be held liable for any direct, indirect, incidental or other type loss or injury resulting from your use, or downloading of any content on our Site or our App.

7. Indemnity

You agree to indemnify, defend and hold harmless us, our directors, and anyone we work with against any claim, liability, cost, damage or loss we may incur (including reasonable legal fees) as a result of any material that you read on this Site or App, or any post or other communication you make, any actions you take which disrupt access to and/or the functioning of our Site or our App, or any breach by you of your obligations under these Terms.

8. General

8.1 If any of these provisions is deemed invalid, void or unenforceable that provision will be deemed severable from the rest and will not affect the validity and enforceability of any remaining provisions.

8.2 Our Site and our App are directed to users in the United Kingdom and Northern Ireland only unless otherwise specified.

8.3 These Terms shall be governed by the laws of England and any dispute between us will be resolved exclusively in the Courts of England.

9. Changes

These Terms were published on 19 August 2016

These Terms were amended 27 September 2016 to include more information about the domains in clause 1.1

These terms were further amended 26 February 2018 to principally include:

  • additional information about our App (My DinnerData)
  • amendments to the definitions in clause 1

These terms were further amended 6 March 2018 to cover more specifics around offers and vouchers, plus information relating to GDPR and use of personal information

10. Contact us

Our Site, our App and DinnerData are owned and operated by

The Big Media House Limited
Registered office: 28 Willen Park Avenue, Willen Park, Milton Keynes MK15 9HR
Registered in England & Wales with number 07481317
If you have any questions about our Site, our App, or these Terms and Conditions, please contact us in writing at 28 Willen Park Avenue, Willen Park, Milton Keynes MK15 9HR

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